About the Role
Assist with the end to end administration of this agricultural audit and compliance program, acting as the key point of contact for all program-related enquiries. Reporting directly to the Program Manager and with ongoing leadership and support from an experienced Administration Manager, you will work closely with a wider team of like-minded professionals to deliver superior customer service and administration support to a variety of stakeholders within the sector. This is a newly created contract position working 25 hours per week, with ongoing potential for extension or four hours to increase depending on business needs.
Duties & Responsibilities
Liaise with national customers via telephone and email to assist with scheduling, providing updates and information on programs and ensure a high level of customer service at all times
Data entry and database management
Assist with compiling and review of audit reporting
Liaise with auditors to determine availability and schedule audits
Identify and communicate improvement opportunities to processes or systems where appropriate
Effectively manage workflow and provide support to Program Managers to ensure audits and subsequent processes are completed in time and to standard
Skills & Experience required
Demonstrated administration and customer service experience within a dynamic and fast-paced work environment
Exceptional communication and interpersonal skills and the ability to engage professionally with staff, clients and other stakeholders
Adaptable and positive attitude towards ongoing changes to systems, processes and culture
Excellent attention to detail - you will be working in an audit and compliance environment so accuracy is of the utmost importance
The ability to remain calm whilst working under pressure and with demanding workload
Someone who is capable of working with minimal direction
Benefits & Culture
People enjoy working in this organisation because of the incredibly supportive and welcoming team environment. Other benefits include:
Dynamic environment going through period of significant growth and transformation
Contract role for the next three months with the potential to extend
25 hour working week - ideally this would be across school hours, however this could be condensed to 3 - 4 days
Ideally you would have the flexibility to increase hours as required
Suburban office location with parking on site
Interesting and complex administration work that is unique from other industries
About the Company
Our client is a medium-sized organisation who are one of Australia and New Zealand's leading agribusiness auditing, certification and training providers. Whilst they are a not-for-profit organisation, they also provide a large range of commercial programs and are going through a significant period of growth and change, making it an exciting time to join the business.
Click on the APPLY button, or contact Ashleigh McFadyen on 07 3846 7730
All Candidates will be notified of the outcome of their application by email or phone.
Please include a cover letter with your application outlining your interest in this position.