Community Engagement Officer

Location Southern Suburbs & Logan
Job type Permanent
Discipline Professional Services
Reference 705522

About the Role

Lead the community engagement function of this not-for-profit organisation as the key point contact for community stakeholders, providing relevant information and support to improve engagement and growth over time. Reporting directly to the Chief Executive Officer, you will work collaboratively with a high-performing, fun, and passionate team of professionals to deliver on an exciting growth strategy and extend their footprint state-wide.

Duties & Responsibilities

  • Act as key point of contact for new and existing member enquiries, providing relevant information and referring to appropriate services and programs

  • Liaise with a variety of stakeholders that include members, support groups, volunteers, and other contacts within the community

  • Work collaboratively with the Fundraising and Marketing Manager to establish a membership growth strategy, developing and implementing new and creative ways to engage with members

  • Database administration and management, collating information and reporting on member and support group data

  • Visit and present at support group meetings, engaging directly with the community to better understand their needs

  • Other duties and responsibilities to assist the CEO and broader team as required

Skills & Experience required

  • Exceptional interpersonal skills will be absolutely essential, as you will be engaging with members, support groups, volunteers and other key stakeholders

  • Ideally you will have experience in a community engagement role, or be able to demonstrate transferrable stakeholder engagement skills and a desire to make a difference

  • Ability to work in a self-directed manner to manage competing priorities and deliver outcomes

  • Positive and adaptable attitude, and a willingness to work across other tasks or help others within the team as required

  • A current driver's licence is essential, as is your willingness to travel to various support group locations as required

  • You have or are willing to obtain a current Police Check (at the organisation's expense)

Benefits & Culture

Join a passionate, dynamic and purpose-driven team, who are incredibly supportive and collaborative in the way they work. Other benefits include: 

  • Make a significant impact in this newly created role, engaging directly with the community

  • Opportunities for ongoing development and progression as the organisation grows

  • Regular working hours of 8:30am - 4:30pm Monday to Friday

  • Central location on Brisbane's south side, close to public transport and with paid secure parking onsite or street parking available

About the Company

Our client is a well established not-for-profit, community-based organisation that provides information, education and support to people impacted by a common neurological degenerative condition affecting individuals of all ages.

They have a small, agile team that work collaboratively to deliver on an ambitious growth strategy, and are guided by a strong set of values that include empathy, integrity, respect and collaboration.   

Click on the APPLY button, or contact Ashleigh McFadyen on 07 3846 7730

All Candidates will be notified of the outcome of their application by email or phone.