About the Role
As the corporate concierge you will be the first point of contact for all visitors and staff. This is a varied role where you will be required to complete a combination of tasks including but not limited to customer service, café management with barista services and food preparation, event management, receptionist/concierge duties and administration assistance. Reporting to the Executive Assistant while also managing the internal café as your own this role will provide exceptional customer service to all internal and external stakeholders.
Duties & Responsibilities
Greet all clients, visitors, and staff in a friendly and professional manner
Effectively answer all enquiries over the phone, email and in person
Ensure smooth operation and presentation of the front of house area
Opening and set up of the café/front of house area
Maintain stock control of all food, beverage, and stationery for the business
Responsible for the safe operations of the café ensuring all regulations are met
Manage the costs, budget and KPI's of the café
Meeting room management including audio and visual
Ad hoc administration and reception/concierge tasks
Skills & Experience required
You will have a positive and professional demeanour to establish strong working relationships
Two years’ experience working/managing a café or concierge position.
Barista experience is highly desired
Strong ability to plan ahead, make decisions and use initiative to constantly improve
Excellent written and verbal communication skills
Adaptable and easy to create and accept change
You pride yourself on your ability to work in a team
Strong understanding of OHS policies and procedures
Proficient level of MS Office skills
Benefits & Culture
People enjoy working in this organisation as they are supported, respected, and rewarded for their efforts. This newly created position is a key position within the organisation where you will be given the opportunity to grow within this well-established company. They pride themselves on their culture and values which are "solutions, relationships, integrity, positivity, collaboration, persistence" and truly starts from senior management through the rest of the team.
About the Company
My clients values and approach to business has stood the test of time having recently celebrated 50 years in the property industry. They are a family owned business who foster growth; have high integrity; relationship and solutions focused that collaborates and supports the staff, clients, retailers and communities they operate in.
Click on the APPLY button, or contact Sharni Nichols on 07 3846 7730
All Candidates will be notified of the outcome of their application by email or phone.
Please include a cover letter with your application outlining why you are interested in this position.