Customer Service Officer

Location Other Locations
Job type Permanent
Discipline Mining and Resources
Reference 736390

About the role
Located in Paget, Mackay this role is working in a small and supportive team who are passionate about helping their long term clients. As a supply chain business you will enjoy learning the many products and getting to know their clients needs. To start with you will be supporting the Branch Manager in her day to day and as you learn the ins and outs of the business you will gradually take on more and more of her duties.

Duties & Responsibilities

  • Answering phone calls and taking messages

  • Monitoring email inbox and responding to all orders and enquiries

  • Product searching and creating quotes

  • Invoicing

  • Chasing up on overdue orders

  • Filing and scanning of documents

  • Data Entry

  • Support to the warehouse - checking in stock

  • Other ad hoc tasks as needed

Skills & Experience Required

  • You will have a passion for customer service

  • Intermediate Microsoft Suite skills

  • Strong attention to detail

  • An eagerness to learn

  • Reliability and drive to work

  • Experience working in procurement or supply chain environment will be advantageous 

Benefits & Culture

  • Extremely friendly and supportive culture

  • This team is a combination of social and hard working

  • Permanent and full time opportunity in a stable environment

  • Family owned business with multiple locations in Queensland

  • Opportunity to learn and become a specialist in the industry

About the Company
My client are a family owned business with locations throughout Queensland. The head office is in Brisbane though each branch look after their own clients accordingly. The Mackay branch is a close-knit and supportive team with years of experience in the industry and are keen to share that knowledge with this new team member. They are genuine, hard working people and looking for someone like minded to come in and be a part of the team. Though industry experience is advantageous if you have an eagerness to learn about supply chain we encourage you to apply as we are open to different backgrounds and experience.

Click on the APPLY button, or contact Sharni Nichols on 07 3846 7730
All Candidates will be notified of the outcome of their application by email or phone.