About the Role
Work for a company where you are a valued team member. This is an exciting opportunity for you to further develop your skills with the possibility of career progression. Your Manager is personable, understanding, supportive, and has an open door policy. An ideal position if you would like to work for a growing company that has a great culture and promotes self-development.
Duties & Responsibilities
Assist a Strategic Account Manager with administration and ensure a smooth and efficient workflow for each client
Run reports, check stock, and ensure that projects are completed within allocated timeframe
Provide a professional level of customer service
Provide accurate and clear information to clients
Meet clients requirements and assist them to make informed decisions
Complete all paperwork accurately and in a timely manner
Provide exceptional customer service and professionalism at all times
Maintain positive and effective working relationships
Update each clients prices and products on the customer website
Follow company processes, policies, and procedures
Create and assist with quotes and customers enquiries
Skills & Experience required
A high level of attention to detail - it is important to produce high quality work with an emphasis on accuracy
Exceptional communication, interpersonal skills, and ability to build positive relationships with clients and colleagues
A strong commitment to teamwork and working collaboratively
Demonstrated experience in an account management role
Problem solving skills with the ability to create win/win solutions
Takes initiative and is naturally proactive
Ability to be flexible and adaptable
Be highly organised, reliable and willing to continuously learn and grow
Enjoys being busy and handle stress and high pressure situations well
Great time management with the ability to multitask and prioritise
Ideally previous experience in one or more of the following industries: printing, apparel, promotion, or sourcing products
Intermediate in Excel
Experienced and confident in Microsoft Suite
Benefits & Culture
Work within a culture that is inclusive and supportive. You will enjoy working in an open and contemporary office located in Newstead. Working hours are from 8:30am to 5:00pm with a great induction process and ongoing training. Additionally, you'll be able to work from home part-time once you're settled within the role.
About the Company
An Australian owned and family run company that was established in 1926. They are a marketing services business specialising in the management of global supply chains and offer creative services, technology and marketing production across print, digital and in-house channels.
Please provide a Cover Letter along with your Resume.
Click on the APPLY button, or contact Cortnie Marshall on 07 3846 7730
All Candidates will be notified of the outcome of their application by email or phone.